Business Information
Last updated: September 2026
These are the operator details for The Pips Project, published so that customers and payment partners can identify who they are dealing with.
Operator
- Business name: The Pips Project
- Legal status: Sole proprietorship
- Proprietor: Hamza Feroz
- Principal place of business: Kolkata, West Bengal, India
Contact
- General and support: support@thepipsproject.com
- Billing and refunds: billing@thepipsproject.com
- Privacy and data: privacy@thepipsproject.com
We are an online business and do not operate a walk-in office. Email is the fastest route to us and is answered within 24 hours on working days.
Grievance Officer
In line with the Digital Personal Data Protection Act, 2023 and the Information Technology Rules, our Grievance Officer is Hamza Feroz. For a complaint about the service, your data or content, write to support@thepipsproject.com (data-specific concerns: privacy@thepipsproject.com). We acknowledge grievances within 48 hours and aim to resolve them within 30 days.
Governing law
Our Terms of Service are governed by the laws of India, and the courts of West Bengal, India have exclusive jurisdiction over any dispute arising from them.